Lucky Luke Casino
When first visiting Lucky Luke Casino it looks like any other casino. It has a good welcome offer giving you 150 % up to €300, 200 % up to €200, or 100 % up to €150 depending on what avatar you chose. But, we think you should not choose any. More about that later.
When it comes to the range of slots available, it is good. You can find online slots by NetEnt, Yggdrasil, and several other providers. In total, there are more than 2500 online slots available at Lucky Luke Casino. There are also a few live casino games provided by Evolution Gaming and NetEnt Live.
The customer support is available on live chat. You can also contact them by email. The support is open 24/7, but low to respond.
To make a deposit, which there are a few good reasons why you should not, you can choose from VISA, MasterCard, and Interac.
Like many other low-quality casinos, Lucky Luke casino only holds the Curacao eGaming license. Experienced players will know that this is a red flag.
Mountberg Limited and Danguad Limited are two companies operating casinos on the Curacao eGaming license, and we have seen that online casinos operated by Danguad Limited are now operated by Mountberg Limited. Some of these casinos are HappyHugo, Stakes Casino, and of course, Lucky Luke Casino.
All these casinos are blacklisted by ThePOGG.
Retroactively Change Terms & Conditions
The reason for the blacklisting is because they have been retroactively changing terms and conditions.
The Danguad Limited operators are part of a network that have engaged in retroactively changing their terms and conditions to restrict a game after two players had significant wins that they did not want to pay. One of the players in question presented evidence to demonstrate that the term had not been in place at the time they played. In response to this evidence the operator looked to discredit, suggesting that it was not reliable. However, we then checked our own ChangeDetection.com report and found that not only had the player been correct when they asserted that the term had not been in place at the time they played but that the terms document had been updated at the time the change was made to contain a ‘Last Updated’ date that was significantly before the date of change (the update was made on the 27th of November but the terms document was changed to state that the last update occurred on the 1st of September). Source: The POGG
Not GDPR Compliant
On top of that, they are neither GDPR compliant. Any party operating a website is defined as a Data Controller, and any Data Controller is obliged to provide any information they store about a person on request. We have requested this information several times. We have never gotten any reply. Lucky Luke Casino is just ignoring the request, and this is a serious breach of GDPR.